How to assign an employee with their citizen base in CitizenOne

How to assign an employee with their citizen base in CitizenOne

Step 1: Open CitizenOne in your browser and log in.
Step 2: Click on your profile icon in the top right corner.
Step 3: Click on "Colleagues" in the drop-down menu.

Step 4: Search for and select the employee you want to assign a citizen base to, then click "View" next to their name to access their profile.

Step 5: Once you're in the employee's profile, click the "Assigned citizens".

Step 6: Then manage the citizens here per employee by clicking the "+ Assign citizens" button.



    • Related Articles

    • How to create new citizen in CitizenOne

      Step 1: Open CitizenOne in your browser and log in. Step 2: In the upper-left corner of the dashboard look for the "Citizen" section and click on it. Step 3: Click New citizen. Step 4: Fill out the Citizen details, Inquiry data, and Stay data. Step ...
    • How to archive a citizen in CitizenOne

      Step 1: Open CitizenOne in your browser and log in. Step 2: In the upper-left corner of the dashboard look for the "Citizen" section and click on it. Step 3: Find the citizen you want to archive in the list. Once you've located the citizen, click the ...
    • How to download journal notes for a citizen in CitizenOne?

      Step 1: Open CitizenOne in your browser and log in. Step 2: In the upper-left corner of the dashboard look for the "Citizen" section and click on it. Step 3: Search for and open the citizen's profile by clicking the "View" button. Step 4: Click ...
    • How to filter citizens and view only those within the same department in CitizenOne

      Step 1: Open CitizenOne in your browser and log in. Step 2: In the upper-left corner of the dashboard look for the "Citizen" section and click on it. Step 3: Click the department filter and select the department you want to filter from the available ...
    • How to check the subscription in CitizenOne?

      Step 1: Open CitizenOne in your browser and log in. Step 2: Click on your profile icon in the top right corner. Step 3: Click on Settings in the drop-down menu. Step 4: Click the subscription tab. Step 5: You can now check if you have active ...